Horizontal Talent wins ClearlyRated’s 2025 Best of Staffing Client, Employee and Talent Awards for Service Excellence
Horizontal Talent is excited to share that we have won ClearlyRated’s Best of Staffing Client, Employee and Talent Awards for providing an exceptional experience for the companies we work with, the job seekers we place and our own internal employees.
“Winning ClearlyRated’s Best of Staffing Client, Employee and Talent award is a humbling honor that I’m extremely proud of,” said Horizontal Talent Cofounder & CEO Jeremy Langevin. “Thank you to our amazing partners who trust us with their job search and hiring needs and thank you to our internal staff who embody our 5 core pillars of collaboration, greater good, integrity, positive energy and hustle day in and day out. Here's to another year of building relationships!”
ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates and employees. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction, and fewer than 1% earn Best of Staffing for Employee Satisfaction.
On average, clients and candidates of winning agencies are 60% more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Additionally, employees of winning agencies are more than 2 times less likely to be dissatisfied with their staffing firm compared to those working with non-winning agencies.
Learn about our scores
Satisfaction scores:
• 81.2% of surveyed clients scored us as a 9 or 10 out of 10 which is significantly higher than the industry’s average of 55%.
• 79% of surveyed candidates scored us as a 9 or 10 out of 10 which is significantly higher than the industry’s average of 50%.
• 64% of internal employees scored us as a 9 or 10 out of 10.
Net Promoter Scores:
• Client score: 81.2 % (industry average: 45%)
• Candidate score: 69.3% (industry average: 30%)
• Employee score: 54%, exceeding the 50% global NPS standard for an “excellent” employee experience rating.
This is the sixth year we’ve won Best of Client satisfaction, fifth year we’ve won Best of Talent satisfaction and fourth year we’ve won Best of Employee satisfaction.
Learn more about our scores and read our testimonials on ClearlyRated's website.
About Horizontal Talent
Horizontal is a minority owned staffing and solutions company, specializing in technology, digital & creative and business strategy. We provide innovative and end-to-end solutions that allow clients to hire proven talent, assemble teams to support large scale initiatives and deliver cutting-edge technology projects across development, cloud, testing and managed services. With operations in US, India, Malaysia and Australia, our global reach allows for flexibility to accomplish our clients’ goals with holistic people-powered solutions.
If you’re looking for flexible, people-powered hiring solutions, our talent, team and project solutions ensure your goals are met.
If you’re searching for your next short term or long-term placement, start your job search with Horizontal today.