Network Engineer
Kuala lumpur, W.P. Kuala Lumpur
|Hybrid
|Direct hire
|Job ID 7612|Posted Jan 2, 2025JOB DESCRIPTION
Job Title: Network Engineer
Location: Kuala Lumpur (Based on Client/Project Site Allocation)
Working Arrangement: Hybrid (Combination of office & work from home)
Job Description:
We are seeking a skilled Network Engineer with expertise in LAN, WAN and wireless solution. The ideal candidate will have experience in designing, deploying, and managing enterprise-level IT infrastructure with a focus on ensuring high availability, performance, and security.
Key Responsibilities:
• Manages the implementation of projects closed by the field sales team.
• Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics.
• Creates documentations and technical knowledge transfer to customers.
• Assist sales team on technical proof-of-concepts evaluation.
• Maintains knowledge of competitive products as well as complimentary solutions.
• Work collaboratively with the field sales, project management, engineering and support teams.
• Develops and maintain relationships with prospects, customers, and partners.
• Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Provide prompt and accurate feedback to customers
• To provides technical support to customers by remotely or onsite support according to SLA.
• Provides coaching and professional development to team members in order to enhance their product knowledge, technical acumen and technical sales skills.
• Lead projects from inception to completion, ensuring timely delivery and adherence to project objectives.
Qualifications & Skills:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 2 years of experience in a networking deployment field.
• Familiar in multivendor environment
• Familiar in L2/L3 protocol (STP,LACP,OSFP,VRRP,VXLAN), network virtualization, network design & network optimization
• Familiar in WLAN architecture, technologies & optimization
• Hands-on experience with security solutions (firewall, email security, endpoint security)
• Hands-on experience with server technologies such as virtualization, bare metal, HCI, backup or storage platforms.
• Experience with network automation (e.g., python, ansible) is added advantage.
• Strong troubleshooting and analytical skills, with the ability to solve network issues.
• Excellent communication and documentation skills in English, Mandarin, Bahasa Melayu language, both written and verbal.
• Ability to work effectively across teams.
• Certified in CCNP/PCNSE/FCP/ACSP/HCIP/H3CSE or equivalent certification are highly desirable.
Location: Kuala Lumpur (Based on Client/Project Site Allocation)
Working Arrangement: Hybrid (Combination of office & work from home)
Job Description:
We are seeking a skilled Network Engineer with expertise in LAN, WAN and wireless solution. The ideal candidate will have experience in designing, deploying, and managing enterprise-level IT infrastructure with a focus on ensuring high availability, performance, and security.
Key Responsibilities:
• Manages the implementation of projects closed by the field sales team.
• Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics.
• Creates documentations and technical knowledge transfer to customers.
• Assist sales team on technical proof-of-concepts evaluation.
• Maintains knowledge of competitive products as well as complimentary solutions.
• Work collaboratively with the field sales, project management, engineering and support teams.
• Develops and maintain relationships with prospects, customers, and partners.
• Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Provide prompt and accurate feedback to customers
• To provides technical support to customers by remotely or onsite support according to SLA.
• Provides coaching and professional development to team members in order to enhance their product knowledge, technical acumen and technical sales skills.
• Lead projects from inception to completion, ensuring timely delivery and adherence to project objectives.
Qualifications & Skills:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 2 years of experience in a networking deployment field.
• Familiar in multivendor environment
• Familiar in L2/L3 protocol (STP,LACP,OSFP,VRRP,VXLAN), network virtualization, network design & network optimization
• Familiar in WLAN architecture, technologies & optimization
• Hands-on experience with security solutions (firewall, email security, endpoint security)
• Hands-on experience with server technologies such as virtualization, bare metal, HCI, backup or storage platforms.
• Experience with network automation (e.g., python, ansible) is added advantage.
• Strong troubleshooting and analytical skills, with the ability to solve network issues.
• Excellent communication and documentation skills in English, Mandarin, Bahasa Melayu language, both written and verbal.
• Ability to work effectively across teams.
• Certified in CCNP/PCNSE/FCP/ACSP/HCIP/H3CSE or equivalent certification are highly desirable.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer.
We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.
All applicants applying must be legally authorized to work in the country of employment.