Job Title: AI Voice Chain Engineering Team Lead
Work Arrangement: Hybrid
Location: Kuala Lumpur, Malaysia

About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, Malaysia and Australia.

Our client is revolutionizing voice and data capturing and processing for telecommunications and governmental agencies through innovative IP and Voice data stream processing and analytics. Our cutting-edge solutions shape the future of global communication, processing billions of data points daily and directly impacting government operations.

We seek an experienced and dynamic Team Lead to manage and guide a squad of 5-7 engineers, ranging from junior developers to senior and principal engineers. The ideal candidate will be a hands-on leader who can drive by example, foster a culture of innovation and continuous improvement, and effectively manage the team's technical and professional growth.

Key Responsibilities

• Lead and manage a diverse engineering squad, overseeing their day-to-day activities, project assignments, and professional development.
• Drive technical excellence by actively participating in coding, design, and architecture discussions, setting high standards for code quality and best practices.
• Collaborate with product managers and stakeholders to define project scope, timelines, and deliverables, ensuring alignment with business objectives.
• Mentor and coach team members, providing guidance on technical challenges, career development, and skill enhancement.
• Facilitate Agile methodologies within the squad, including sprint planning, daily stand-ups, retrospectives, and continuous improvement initiatives.
• Contribute to the architectural design and implementation of high-performance, scalable IP and Voice data stream processing solutions.
• Identify and address technical debt, performance bottlenecks, and potential risks within the team's projects.
• Foster a positive team culture encouraging innovation, knowledge sharing, and continuous learning.
• Manage team performance, conduct regular one-on-ones, and provide constructive feedback to team members.
• Collaborate with other team leads and senior leadership to align squad goals with broader organizational objectives.
• Participate in hiring to build and maintain a robust and diverse engineering team.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field; advanced degree preferred.
• 8+ years of experience in software development, with at least three years in a leadership or mentoring role.
• Strong proficiency in C/C++, with experience in modern language standards and frameworks.
• Solid understanding of network protocols, IP traffic handling, and telecommunications engineering concepts.
• Experience with multi-threaded programming, performance optimization, and distributed systems.
• Familiarity with Agile methodologies, particularly Kanban and Scrum.
• Proven track record of leading successful software projects and driving technical initiatives.
• Excellent problem-solving skills and ability to guide team members through complex technical challenges.
• Strong communication skills, with the ability to articulate technical concepts to technical and non-technical audiences.

Preferred Qualifications

• Experience with cloud technologies and microservices architectures.
• Knowledge of AI/ML concepts and their application in data processing and analytics.
• Familiarity with DevOps practices and tools (CI/CD, containerization, etc.).
• Experience with real-time data processing systems and big data technologies.
• Understanding of security best practices in software development.

Personal Attributes

• Strong leadership qualities with the ability to inspire and motivate a diverse team.
• Excellent interpersonal skills, with the ability to build relationships across all levels of the organization.
•  Adaptable and resilient, able to navigate and lead through changing priorities and challenges.
• Passionate about technology and committed to staying current with industry trends and best practices.
• Proactive problem-solver with a bias towards action and continuous improvement.
• Empathetic and supportive, with a focus on team members' growth and well-being.

Additional Information

• Fluent oral and written English is mandatory.
• Occasional travel may be required for team-building events, conferences, or client meetings.
• Flexibility to work across different time zones when collaborating with distributed team members.
• Travel: Occasional travel may be required for conferences, client meetings, or inter-office collaboration