What You'll Do:

• Evaluate market trends, customer needs, competitive landscape, and the regulatory environment and use the analysis of this data as input to the product strategy.
• Collaborate with our customers and internal SMEs to better understand their needs and pain points.
• Foster a customer-obsessed culture by integrating customer feedback into every stage of the product life cycle. Prioritizing customer satisfaction and world-class experience in all product decisions.
• Utilize data-driven insights to inform and refine product strategies, ensuring they are aligned with market opportunities and customer expectations. Monitor KPIs to support data-driven decisions influencing product and feature development.
• Work with leadership and stakeholders on roadmap planning and prioritization.
• Collaborate with various cross functional teams to clearly articulate the importance, purpose, and impact (the “why”) of your product solutions.
• Validate problems to be solved and measurements of success, thinking through edge cases, application of new technologies (e.g. AI) and the cross-team dependencies to deliver high-quality features and outcomes.
• Collaborate with UX, engineering, and customer facing teams to create feature requirements, epics and user stories, and test criteria to guide the development of high-quality features.
• Test, monitor, and optimize product features to ensure they meet intended KPIs.
• Creatively manage the product backlog adjusting scope and reducing impediments to ensure that product updates are delivered on time and on budget.
• Suggest and implement best practices for the product management organization.

Who You Are:

• A product manager with 5+ years of experience within B2B, customer facing SaaS products in the healthcare industry.
• Obsessed with understanding how well-designed products can impact the ability for healthcare providers to preserve the spirit of medicine.
• Relentlessly data driven; ability to develop and analyze product KPIs, conduct market research, capture customer feedback, and form insights quickly to guide your decisions.
• Empathetic and detailed analyzer of customer workflows to uncover problems and identify well thought out solutions.
• Exceptional collaborator with UX, engineering, and customer facing teams.
• Effective communication skills to drive cross-functional buy-in and alignment with various internal stakeholders as well as with customers.
• Strong command of the tools, techniques, and skills to move product features through all phases of the product life cycle.
• Outstanding decision-making and prioritization skills.
• Proactive, detail-oriented, organized, and self-sufficient, as self-starter with ownership attitude.
• Works quickly without sacrificing quality to find creative solutions.
• Passionate about improving our healthcare system and disruptive innovation.
• Experience and excitement in working at a fast paced, scaling organization.
• Bachelor’s degree in business, information systems, computer science, or a related field.

Nice to have

• Experience within healthcare, specifically with providers/administrators, health plans, or revenue cycle management.
• Managed products with ML and/or AI enabled features.
• Extensive experience with data-driven analytics.
• Growth stage company experience.
• Notable experience taking products from ideation to launch and/or optimizing existing products to drive additional value.

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Horizontal facilitates valuable and productive conversations between you and potential employers.  We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The salary range for this role is $110,000-$130,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.  

Once you apply for this position, you may receive a phone call, SMS or email from our Virtual Recruiter, Alex, to conduct an initial interview.