We are seeking a passionate and creative Social Media Community Manager to join our dynamic team. This role offers the opportunity to engage with a vibrant online community and shape the brand's social media presence.

Responsibilities

• Manage and enhance the brand's social media platforms, focusing on community engagement and interaction.
• Copywrite and post creative responses to comments, ensuring alignment with the brand voice and tone.
• Facilitate positive discussions within the community and moderate comments to maintain a safe environment.
• Identify and engage brand advocates, creators, and influencers to foster community growth.
• Implement, track, and report on key performance indicators (KPIs) to measure success and identify trends.
• Schedule and manage posts from the content calendar, ensuring quality and adherence to brand guidelines.
• Educate internal teams and clients on social media marketing best practices.
• Contribute to the development of social media strategies and thought leadership.

Skills

• 2+ years of experience in social media management or community engagement.
• Strong grammar skills and a keen eye for detail.
• Confidence in implementing and optimizing community strategies.
• Passion for social media platforms and current trends.
• Hands-on experience with social media management tools.

Preferred Skills

• Experience in the food and beverage industry or convenience store social media management.
• Global marketing experience is a plus.
• Agency experience preferred.
• Ability to design social media monitoring and community management strategies.

We are committed to fostering a diverse, equitable, and inclusive environment where all individuals feel valued and empowered. We encourage applicants from all backgrounds to apply and join us in creating a vibrant community.


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $13 - $34 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.