Web Methods Application Support Specialist

Introduction:
Join our dynamic team and contribute to the success of our cutting-edge technology solutions. We are seeking a talented Web Methods Application Support Specialist to provide exceptional production support and ensure the smooth operation of our critical applications. This is an 11-month project-based role, offering the opportunity to work alongside industry experts and gain valuable experience in a fast-paced, collaborative environment.

Key Responsibilities:
- Provide comprehensive production support for Web Methods applications, including triage, bug fixing, and issue resolution
- Independently develop, enhance, test, and implement Web Methods integrations using SOAP and REST
- Demonstrate expertise in working with various Web Methods products, such as Integration Server, Designer, Universal Messaging, MWS, and TN
- Leverage your knowledge of logging frameworks and tools, including Dynatrace and Kibana, to effectively troubleshoot and resolve application issues
- Collaborate with both technical and non-technical teams to ensure seamless communication and coordination
- Create a range of support artifacts, including design documents, test strategies, test cases, and knowledge transfer documentation
- Contribute to the implementation of release management practices and CI/CD processes

Required Qualifications:
- Proven experience in providing production support for Web Methods applications
- Proficiency in developing, enhancing, and implementing Web Methods integrations
- In-depth understanding of Web Methods products, including Integration Server, Designer, Universal Messaging, MWS, and TN
- Familiarity with various logging frameworks and tools, such as Dynatrace and Kibana
- Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical teams
- Excellent problem-solving and troubleshooting abilities
- Experience in creating support artifacts, including design documents, test strategies, and knowledge transfer materials
- Understanding of release management practices and CI/CD processes

This is an on-site position based in our office in the city. We are committed to creating an inclusive and diverse work environment, and encourage applications from individuals with a wide range of backgrounds and experiences.

If you are excited about this opportunity and possess the required skills and qualifications, please apply now. We look forward to hearing from you!


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments.  For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $40 - $77 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.